Michael showed up when he said he would, did what he came to do and cleaned up everything he had brought before he left. In addition, it was easy to talk to him about the process and ask questions. It was a pleasure to have such good service.

Helped me on how to use my new computer.

Did an excellent job as usual.

I now know the printer is structurally sound. A new toner cartridge is working & all’s well.

I always call Bob. I am not a techie person at all so anyone working with me has to have extreme patience. Not only is he very patient, but he is very helpful. He is easy to reach and responds quickly. He also rectifies my issues quickly. I wouldn't call anyone else.

Not at all. Always totally satisfied.

John has always been to help and reassure me when I have needed it.He is very kind and knows what needs to be done.I trust him with my computer

I am always amazed at how insightful Randall is about what is happening when there is a problem with my computer system, and how he is able to spot related problems that I was not even aware of while he is attending to the main problem with which I asked for his help. Today, what he did will save me about 20 minutes per each invoice I submit online every day. That adds up over the day! That was a complete bonus over and above the issue he solved with my "corrupted" Adobe program!

Never displeased with Randall's work! I always come away learning new things. He was so busy it took a while for me to connect with him this time, but Nerds On Site tracked him down. Turns out he was just working very hard to keep up with demands for his help from his other clients, and didn't have time to get back to me.

Your IT guy, Luis Feliz, acted in a professional and considerate manner during his time at my house in setting up my new desktop computer. I was very pleased with his work ethic in getting my system up and running and keeping me informed along the way.

Luis was very patient and informative. Helped us decide on a new computer and set it up. Fully explained new system and offered tips.

Highly recommend Luis.

Randall is an amazing rep of your companyl I am a nerd too and he is so patient with my stupid questions. He is my man

Friendly, helpful, efficient, on time!

Absolutely wonderful. She works with me when I can. She is patient .grade .. A

Randall has helped me in the past. Very helpful and nice to deal with. Chelsea L from the office or call center was also very pleasant, a real delight. The verification and ticket number along with the picture of the person who would be entering my home was very much appreciated.

Having Randall available right away on the phone and able to bail me out of my mix-up was a great relief.

Luis was very professional, diligent in his work and has left my business safer and more efficient.

As always, we love Dan K!

Luis Feliz not only met my service expectations, he exceeded them! Luis is a true professional who is courteous, kind, patient, and incredibly knowledgeable. He identified the root challenge, involved me in locating the necessary information to rectify the challenge, and asked pertinent questions throughout the process. I felt like an important cog during the appointment and my lack of computer knowledge didn't seem to be an issue. This was my first time employing Nerds on Site and if need be in the future, I'd be delighted to have Luis make the call. Thank you very much Luis - you are a true delight!

I am happy to refer Nerds on Site to all of my friends and family!

Rudolph is a real professional. The company can really be proud to have such an employee.

Very informative and helpful in obtaining a new computer.

I highly recommend Luis.

Michael was very personable and explained things in a way I could comprehend.

Great service, I will be contacting Michael again and recommending him to friends.

Luis always responds promptly and is very thorough with his work. He communicates well with us and helps us understand all details. We appreciate all of his assistance

My Nerd was super knowledgeable and helpful.

Francois is fantastic, he has saved my bacon many times and is highly recommended

We've been using Nerds for the last few years and they have always been great

Not at All

Wouter responds quickly to enquiries and goes the extra mile

Randall is a fabulous NERD. He is really knowledgeable and helpful! He is our 'regular' nerd and has been invaluable to our small office of one person operating without IT / tech support. I would not hesitate to recommend him to anyone needing assistance.

Very prompt service. Lots of information in a way that I could understand.

We understand that Randall is your only representative for all of Calgary. You need to change that. Randall is Great but in a city of 1 1/2 million plus you are stretching him a lot. We however are only interested in dealing with him because he is extremely good!

Very polite and explained everything good

This was my 2nd experience with NOS, Henry helped me in both instances. Not only did he find a solution, he did so without making me feel stupid. Also provided some guidance for future. He is a real asset to your organization.

Glad your service exists. Thank you.

Mr Wouter is always ready to solve the problems of the embassy and willing to explain the all the matters relating to IT. We are very satisfied to have him in our work environment.

Solve my problems in no time.

very customer oriented

Randall was on timw. Very pleasant and would definately reccomend him to anyone needing help with their computer. Thanks Randall!!

Whenever I need help with technology Patrick is just a call away and provides excellent service.

Patrick is great! He's a busy man, but always gets back to me to assist as soon as possible. THANK YOU.

Okoli listened carefully and provided the assistance and tips I needed. I had a stroke last year (May 2025) causing a bit of difficulty for me to clearly communcate to him the help I sought. He allowed me time and opportunity to sort through my thoughts and ask my questions with occasional and appropriate prompts and queries by Okoli to ascertain what I wanted. Okoli was very pleasant and patient.

In the midst of

In the midst of a computer crash when I was dealing with some other stressors, my Nerd responded quickly, helped me.

My nerd saw that I was not just struggling with my computer issue, but also with an unrelated transportation issue that proved to be crucial to resolving the dual difficulty I faced. He cleaned and restored my computer so I could complete my tasks for my clients. I am so very grateful!

Thank you so much for everything you did to help me today

I thought my nerd was awesome. He was so polite and so helpful and most likely patient with me because I don’t understand anything but he was awesome.

Listen before giving solutions and was very knowledgeable. Made sure everything was working properly before leaving - our phones and iPad. Thanks Amber Have already recommended the service to a friend!

Very professional.

Very quick response to my issue